Desired Skill Set -

• 5–10 years in Customer Success, Strategic Account Management, or Consulting at a SaaS/Enterprise company.
• Strong track record of renewals, expansions, and executive stakeholder management.
• Demonstrated ability to craft account strategies that drive measurable outcomes.
• Business acumen with expertise in interpreting usage and business metrics.
• Strong consultative, presentation, and communication skills.
• Experience with APIs, SSO, enterprise integrations is a plus.