Desired Skill Set -

• 3-5 years of experience delivering technical solutions in a consultative role at a SaaS company; familiar with matrixed project teams
• Working technical knowledge of industry-standard practices for implementing API, and SSO authentication.
• A background in L&D with prior experience with LMS, or any SaaS product implementation is a plus.
• Excellent written and verbal communication skills.
• Should be a good listener and can put themselves in the customer's shoes to get an understanding of the requirements.
• Should be a quick learner.  Should have problem-solving skills in the technical and interpersonal areas.
• Able to collaborate with different stakeholders, customers, and internal teams to achieve the set goals.
• Excellent customer engagement and management skills
• Quick to adapt to new customer requirements, new features / enhancements, and product directions.
• Should be proficient in MS Office
• Should have good presentation skills