Enterprise Video Platform Driving Business Impact | KPOINT

Customer Success Manager

Experience

5-8 Years

Desired Skill Set

  • Excellent written and verbal communication skills.
  • Should be a good listener and can put themselves in the customer's shoes to get an understanding of the requirements.
  • Should be a quick learner.
  • Should have problem-solving skills in the technical and interpersonal areas.
  • Able to collaborate with different stakeholders, customers, andinternal teams to achieve the set goals.
  • Excellent customer engagement and management skills.
  • Quick to adapt to new customer requirements, newfeatures/enhancements, and product directions.
  • Should be proficient in MS Office.
  • Should have good presentation skills.

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