kPoint Technologies is among the top 3 at Microsoft Solutions Excellence Awards 2014

13 Jun 2014

30 June, 2014 – kPoint Technologies, an innovator in enterprise video, is announced to be in the top 3 at Microsoft’s Solution Excellence Awards 2014 in the Large Enterprise Solutions category. The Code for Honor award is targeted at the best software development firms in India, and is a first-of-its kind competition specifically designed to recognize and reward the best software solutions. The jury had an expert panel of reputed software professionals as well as business professionals. They judged the various entries on the basis of; the impact of the software solution on the industry, the efficiency of the technology, and the go-to market time of the software.

kPoint Finalist Code for Honor

By simplifying video creation and leveraging our strength of video searchability, we are taking customer support experience to the next level. Today customers want self-service and quick turnaround. Code For Honor is the first of its kind competition and we are happy that kPoint’s solution is getting recognized.

kPoint Microsoft Code for Honor

-Shridhar Shukla, Managing Director, kPoint Technologies

kPoint, a cloud-based enterprise video content management platform, helps its marquee customers in training, sales enablement and corporate communication. kPoint’s latest solution focuses on customer training and support. kPoint adds the power of video to training, self-service, ticket resolution, and documentation. kPoint’s searchable videos help with finding precise information for users. Easy creation plays a crucial role in the turnaround time for support agents. kPoint integrates seamlessly with customer support tools like Zendesk to create a rich visual experience.

“Videos make customer support easier. They are the best form of communication when it comes to multi-step answers,” said Shridhar Shukla, Managing Director at kPoint. “By simplifying video creation and leveraging our strength of video searchability, we are taking customer support experience to the next level. Today customers want self-service and quick turnaround. Microsoft’s Solution Excellence award is the first of its kind competition and we are happy that kPoint’s solution is getting recognized.””

About Microsoft Solution Excellence Awards
The Microsoft Solution Excellence award is specifically designed to recognize and reward the best software solutions. The award is for outstanding software solutions in one of the four specially chosen categories – Large Enterprises, MSME, Government Enablement, and Citizen Services. For more information please visit www.codeforhonor.com.

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