Does face-to-face training work?

20 Aug 2012

The title questions an age-old practice firmly established everywhere.  In fact, we are all used to being asked ‘does on-line training work?’ more often.  Our real intention here is answer this: ‘How can face-to-face training be enhanced?’  This blog has articles about flipping training and viability of classroom-based training.  As we interact more with end-users who need technology for training, we realize that the debate about on-line versus face-to-face has not remained relevant.  In the enterprise setting (as against K-12), on-line and face-to-face are two sides of one coin.  And the outcome expected is: improved productivity.

We all learn better by applying our learning in practical on-the-job situations, right?  We are all adults pursuing a career and are expected to be self-directed, motivated individuals, right?  In the kPoint approach, recognition of these two facts about people forms the crux of the training mechanisms provided to an enterprise. While we talk a lot about how the millennials learn,  higher level aspects of adult learning have not changed.  Two key aspects of such learning: (1) It is problem-centered and not content-oriented.  (2) It needs to be relevant to the immediate problem at hand.

So, this means that any learning experience must have two characteristics: the problem solved needs to be in focus more than the sophistication of the content.  And user needs to be taken to points of interest quickly.

kPoint has made specific attempts to provide and sharpen both these aspects.  It focuses on (1) quick video content creation and (2) deep video search.  If kPoint kapsules are made available as a part of the pre-training and/or post-training material, we believe every face-to-face training session will have a higher impact on productivity

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