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User generated content at kPoint

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In last two decades, we have seen exponential rise of knowledge. You can read variety of statistics: knowledge doubles every 5 years and so on.

The knowledge growth essentially implies that there are growing numbers of people who either produce or consume knowledge.These people are called “knowledge-workers”. The term became so common that Oxford dictionary too adopted it.

The knowledge workers needed tools to codify his knowledge. The emergence of text authoring tools (such as MS Word, Adobe’s PDFs) did satisfy the need. Documents were produced. They were read and understood.

While this worked well in past, in recent times we have seen pronounced structural changes: Knowledge complexity has increased; it needs to be transmitted across geographies and cultures at faster speed. More importantly, people need to absorb the knowledge at a quick pace. Say, earlier one could afford, two hours to understand a topic. Now he/she can afford only one hour for the same.

In addition, we have too many people generating the content. The content generation has gone to masses. This commoditized environment has given way to new term “user generated content”. The elitist word “knowledge worker” has taken back seat.

kPoint addresses the need of the modern world “Knowledge worker” nay the “user”. With kPoint, users can harness power of all media-types to express thoughts. She can use voice, video, documents, writing and annotations. No more struggle to convert the “multi-dimensional mental images” to one-dimensional text in MS Word.

What’s more, the process is geared for masses: With kPoint user needs just a desktop and may be a headset to create content.

Without kPoint, users struggle to express the thoughts. With kPoint, expression is a natural outcome.

Searching within Videos

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Video has become ubiquitous in today’s environment. With almost 50 hours of videos being uploaded every minute on sites like YouTube, we see videos everywhere (http://www.youtube.com/t/press_statistics). Videos are one of the top consumables on the Internet with social networking sites swarming with short videos. Within the enterprise too videos are making quick inroads. More and more training programs, seminars and talks are being video captured with the intention of being reused by new employees or for the purpose of revision by those who attended.

But there is a difference such training videos are long (usually 1 hour or more) and show only the speaker for a majority of the duration. This brings the problem of searching for relevant content in that long video. Consider a captured training video about writing good official emails. An employee wants to refer to a particular portion of the talk when the speaker illustrated different ways of salutation and recommended ways of beginning official emails. She knows that the speaker talked about it in the program but to find it in the video is a big hassle. She has to seek back and forth “ keep guessing” and try to remember where the speaker talked about the stuff she wants.

kPoint recognizes this problem and overcomes it by indexing as much textual information as possible. One of the key differentiators of kPoint is capturing presentation slides independently of the video. kPoint extracts text from the slides and time-indexes it in the kapsule. kPoint kapsules encourage quick and easy addition of bookmarks to make note of interesting points in the video. Viewers can also ask questions about specific portions in the talk and these are also time-indexed. The result is indeed valuable “no longer is it just an opaque hour long static video” it has been transformed into an interactive, searchable training module. The employee in the above example could search for the keyword salutation and kPoint would instantly take her to the exact point in the kapsule where the speaker talks about it.

In addition, kPoint also allows adding transcript to the kapsule which are seen subtitles overlaid on the kapsule. Needless to say, these are also exploited in search. We are also actively looking at ways to automatically transcribe the speech in a kapsule so that your content becomes more and more accessible to you.

Happy searching!

kPoint 5.1 is released!

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We are excited to bring out another release of kPoint.
This release boasts of improved performance, enhanced user experience and seamless enterprise integration. We have added support for SCORM 1.2 so you can use kPoint with your
favorite LMS. kPoint is now supported on MS, Apple, and Linux OS’s.
kPoint now runs on a 64bit cloud cluster. You will notice that when the kapsules stream faster and you hold webinars running in to hundreds of participants.
So, what’s the direction kPoint is evolving in? Our customers today use it for engaging and supporting their customers, employees, and prospects. We are learning from how they use kPoint.
There is one key to kPoint’s success so far: it reduces the time to information when it is needed the most. We are making it easier and easier to capture information in kPoint and are
developing newer ways of keeping it fresh with every release.
Check out this new release (visit demos.kpoint.in for a free trial) today and tell us us how you like it.