20 Aug 2012

Does face-to-face training work?

The title questions an age-old practice firmly established everywhere.  In fact, we are all used to being asked ‘does on-line training work?’ more often.  Our real intention here is answer this: ‘How can face-to-face training be enhanced?’  This blog has articles about flipping training and viability of classroom-based training.  As we interact more with end-users who need technology for … Continue

08 Aug 2012

kPoint Coverage on Regional newspaper

High demand for skilled professionals and heavy expenditure on logistics for training calls for use of technology was the general perception of experts at EDGE-2012, a panel discussion organised by city-based kPoint Technologies, a company engaged in providing cost-effective and easy-to-use technology for training industry.

08 Aug 2012

Consistency in live training.

Big Business Process Outsourcing organizations (BPOs) have dedicated accounts departments.  They hire fresh graduates in large numbers to handle billing or sales; each of whom needs training in handling confidential company data and processes.  A number of trainers are also hired for this purpose.  However, there is no consistency in the training messages each batch … Continue

01 Aug 2012

Improving online learner’s motivation.

Motivation is one of the most important elements of learning.  In classrooms, poorly motivated students can benefit and build their interest and motivation through teacher intervention. On the other hand, keeping students motivated is critical for successful online education, where they take more control over the learning process. Let us divide the learning process into … Continue

24 Jul 2012

Biggest opportunity for higher education lies in going online.

Did you know the annual turnover of the coaching industry is a staggering $100 million, totally spent by parents?   Fast emerging as a parallel education system, the country’s multiplying coaching schools have become one-stop shops catering to every need of students from diverse backgrounds. Today almost all the students attend private tuition from higher secondary … Continue

02 Jul 2012

Information at your fingertips.

The training function is typically a tradition-bound operation scattered throughout an enterprise. Its reliance on instructor-led training results in time-consuming classes that require expensive travel, money and time. Today technology has radically enhanced the ability of companies to connect with their employees and customers. For e.g. every organization, big or small hires interns and temps … Continue

13 Jun 2012

Has classroom-based training had its day?

Picture a traditional classroom with rows of students and a knowledgeable expert at the front of the room. It is becoming increasingly difficult for people to find the time away from their work to attend such trainings. Moreover the expert isn’t available when you get stuck with something later. Ergo, there is no long-term shared … Continue

31 May 2012

kPoint has a new logo!

A few months ago we started thinking about changing our logo. The first question that came to our mind was “why is a logo important?” followed by “why change now?” In the long history of corporate logo designs, many companies have undergone several logo changes. Many logos that we would recognize in our sleep such … Continue

21 May 2012

Flipping Training

Over the last 20 years, we have seen customer support evolve from a high touch, expensive, people-based model to a self-help, cheaper, and impersonal model. While this is not really a good move for those who have complicated issues which need resolution,it works well in most mundane situations, keeping costs low for everyone. What is … Continue

03 May 2012

kPoint 6.0 is released!

We are excited to bring out another release of kPoint “kPoint 6.0″. This release, like always, reflects the needs of our customers and the corporate world where Just in Time training is important and internal expertise needs to be preserved and provided to those who need it, fast, easily and precisely. This release features tighter … Continue